Axis
OnCrew AI · online
Hi, I'm Axis — OnCrew's AI. Ask me anything about filling shifts, compliance, onboarding or how it all works.
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Smart Fill is OnCrew's shift filling software. It reads each role's tickets, surfaces qualified, in-date, available workers ranked by who actually turns up, and sends offers in one tap — so a dozen orders for tomorrow get covered before the kettle's boiled.
Filling shifts by hand is the job that eats the day. A dozen orders, each with its own tickets, and the right crew buried in your database. Smart Fill is the AI that does the digging so you spend your time placing people, not chasing them.
The problem: matching a role means cross-checking tickets, availability and reliability in your head, one worker at a time, over and over.
OnCrew: Smart Fill reads each role's requirements and instantly ranks every worker who matches — qualified, in-date, available — so the shortlist is built before you've finished reading the order.
The problem: a worker on paper isn't a worker on site. The "available" list says nothing about who'll really show.
OnCrew: Smart Fill does that cross-checking for you — it rules out anyone who isn't compliant for the site, hasn't finished onboarding or is already booked, then ranks everyone left on role fit, their history at that site and client, how far away they are and how recently they worked.
Only workers who hold the tickets the role needs — and whose tickets are still in date — make the shortlist.
Send offers to your top matches in a single tap — by SMS, with accept/pass built in.
No answer? OnCrew works down the ranked list automatically — by SMS then voice — until the shift is covered.
Construction tickets, care registrations, RSAs, forklift licences — Smart Fill matches whatever the work demands.
Smart Fill reads each role's tickets, rules out anyone who is not compliant, onboarded and available, and ranks the rest on role fit, site and client history, distance and recency, then sends one-tap offers with automatic SMS and voice escalation — so filling a shift is a tap, not an afternoon of phone calls.
Eligibility comes first: site compliance, finished onboarding and no clash on the day. Everyone who passes is then ranked on how closely their role matches, how often they've worked that site and client, how far away they are and how recently they last worked.
Yes. A worker without the tickets a role needs, or whose ticket has expired, won't appear on the shortlist — the compliance gate is built in.
OnCrew works down the ranked list automatically, escalating by SMS then voice until the shift is covered, so a quiet first round never leaves a gap.
Yes — it matches on whatever credentials the work demands, across every sector. See the platform.
See Smart Fill on your own orders. Book a 20-minute demo and we'll show you the difference.
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